Doxim Launches Customer Communications Management (CCM) ROI Calculator

Are you tired of case studies that wax lyrical about how companies have saved thousands by implementing a customer communications management platform?

Well, here’s your chance to discover how much value a CCM solution could give YOUR COMPANY using your own company metrics and Doxim’s CCM ROI calculator.  

The CCM ROI calculator was developed in collaboration with Hobson & Company, a research firm focused on Return on Investment (ROI) studies. 

Give it a try!

HOW TO GET THE BEST VALUE FROM THE CCM ROI CALCULATOR

ROI Screen Capture

Have the following information on hand

Volumes per month:

  • Documents printed and mailed
  • Inserts printed and inserted
  • Customer calls relating to documents

Costs:

  • Cost per paper document, printed and mailed
  • Cost per insert, printed and inserted
  • Annual costs of hard copy document storage

Effort:

  • Number of hours spent on document composition per month

What the calculator will tell you:

  • What you can save by reducing the number of printed documents and inserts by just 10%
  • What you can save by working smarter and reducing the time spent on customer inquiries by 35%
  • The positive return on improving communication and customer satisfaction
  • The total value of implementing a CCM solution over 3 years.